How to return my order?

Only Products purchased via the Site may be returned to the Vendor pursuant to the conditions and procedures defined in articles 8 and 9 of GTS to the exclusion of any other products, including those bearing the Vendor’s marks or sold thereby in other sales outlets.

If you are in EU/UK,to register your return, you just need to click this link: 

Start your return

And follow online instructions.

Once the return has been received at the warehouse, the package will be managed within 7 working days for any refund request.

Unless any of the warranties specified in article 9 of GTS is put into play, the Customer commits to return the Products in their initial packaging including all of their accessories: instructions for use, carton labels with bar code, individual plastic packaging, etc.).

Textile Products must be clean and not washed, and must be in the initial plastic packaging with all of the initial labels.

For footwear products, the packaging box must be clean and the bar codes readable, the shoes’ outer soles must be clean and the shoes must not have been worn (to be tried out on a carpet or on any other surface that does not tarnish the Product).

For skateboards, the Product must be clean and not used (to be tried out preferably on a clean surface that does not damage the Product). It must be returned with its plastic packaging and all of the instructions for use.